Shipping Information
General Shipping Info
Our orders are shipped by Huboo from their Bristol fulfilment centre in the UK. All orders are processed and shipped as quickly as possible after being placed, therefore it may not be possible to make alterations to the order, or to the shipping details provided. In light of this please ensure the correct names / addresses are entered at checkout.
Once your order has been shipped, you will be emailed a shipping notification which will contain your tracking number. Please make sure to check your junk / spam and promotions folder in case these important notifications have automatically been delivered there.
Thank you for shopping with us and supporting small business!
The Coda Team
We ship from the UK. Shipping charges for your order will be calculated and displayed at checkout.
UK Domestic Shipping Targets
We aim to despatch all orders within 24hr (Monday-Fri) but please allow an additional 2 working days handling time from the day you place your order for orders sent via standard delivery.
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Shipment method |
Estimated delivery time |
|
Royal Mail Tracked 48hr |
2 working days + handling time |
| Royal Mail Tracked 24hr | 1 working day (if ordered before 2pm) |
International Shipping Targets
We aim to despatch all orders within 24hr (Monday-Fri) but please allow an additional 2 working days handling time from the day you place your order.
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Shipment method |
Estimated delivery time |
|
|
Royal Mail International Tracked (EU) |
7-10 working days + handling time |
|
| FedEx International Tracked (US/CAN/AUS/NZ) |
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Customs charges on international deliveries
For orders to addresses located outside of the UK, only UK duties and taxes will be collected at checkout. Additional customs fees are set by countries individual governments and Coda has no control over, nor receives any money from these. We do not undertake to pay additional charges that may become necessary at customs, these will be your responsibility.
Please be aware that if you return your order for a refund we will not refund any customs charges or shipping costs. If you refuse pay any customs charges due and therefore do not accept delivery of your order, a refund will only be processed once we have received your returned order, and it arrives in the same condition it was sent in. Shipping costs will not be refunded.
For further information on duties and taxes charges, please contact your local customs office.
Pre-Order Items
All stated arrival dates for pre-order items are estimates. The delivery and pressing time for vinyl can vary, and as this is dependent on the pressing plant and their chosen couriers Coda has no control over this. All orders will be despatched as quickly as possible once the title arrives at the warehouse, but the dates provided are estimates not guarantees.
If pre-order items are included in an order containing in stock items, there will be an additional delivery charge added for the pre-order item. This is to allow the available items to be sent out as soon as possible, and the pre-order item to be sent separately as soon as it arrives in stock.
Please note, we are no longer able to accommodate requests for orders containing a combination of available and pre-order titles to be held at the warehouse or shipped in one parcel.
Free UK Shipping Offer
This offer applies to UK orders over £50 (excluding pre-order items).
If the value of pre-order items in your cart exceeds £50, please contact us for free delivery.