ORDER SHIPPING UPDATE – COVID PANDEMIC AND BREXIT NEGOTIATIONS
TO ALL OUR VALUED CUSTOMERS,
First of all, we offer a really big heartfelt thank you for sticking with us during these nightmare times.
Most of our customers order vinyl records. We at Coda are passionate about vinyl and we will always do everything in our power to ensure these precious records you order to reach you in perfect condition.
As you probably know Coda has been serving hundreds of thousands of customers since 2012 and, in twelve years of business, we have never faced such a difficult and unprecedented situation.
We have just learned from a televised announcement that the company is in what's termed a Tier 4 area.
EXTREME DIFFICULTIES FACED BY ALL POSTAL AND PARCEL SERVICES
Consumers all around the globe have switched to buying on-line. As a result, demand on postal services has expanded exponentially. The consequence of this is that many regular services are so overstretched that the Christmas rush combined with the effects of the Covid pandemic means that they just can no longer cope in the very short term.
You have probably read in all of the newspapers, the parcel delivery situation at Royal Mail has reached a catastrophic phase in the UK, whereby parcels are piled up in Royal Mail sorting offices and certain types of postal services have been suspended. The picture in today’s edition of the Daily Mail sums up the chaos which exists in many sorting offices.
We have also been informed that DHL and UPS are suffering delays due to closures of channel ports and the mess surrounding unresolved negotiations.
THE TEMPORARY DELAY IN SHIPPING ORDERS DURING CHRISTMAS BACKLOG
As a vinyl lover you will be aware that vinyl records need to be handled with care. We cannot therefore risk your fragile vinyl record ending up in a pile awaiting sorting and delivery.
For these reasons and more, the last thing that Coda would countenance is to have your fragile vinyl records awaiting delivery in a mound of parcels at a parcel depot or sorting office.
The team at Coda has therefore taken the decision to temporarily suspend or shipments of all orders to allow Royal Mail, UPS and others to clear the Christmas backlog.
RESUMING SHIPMENTS - MONDAY 4th January 2021
- UK orders will recommence shipping on Monday 4th January 2021.
- All orders to the rest of the world will recommence shipping on Monday 11th January 2021.
We thank you for all your patience and understanding.
Peace and goodwill to you all.
The Coda Team.