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TO ALL OUR VALUED CUSTOMERS,
First of all, we offer a really big heartfelt thank you for sticking with us during these nightmare times.
As you probably know Coda has been serving hundreds of thousands of customers since 2012 and, in twelve years of business, we have never faced such a difficult and unprecedented situation.
Any customs charges or handling fees upon delivery are solely the responsibility of the customer. Following Britain’s exit from the EU, shipments to EU Countries are potentially subject to local duties and taxes. The calculation of duties and taxes is based on the value of the order and the tax-free threshold for goods imported into the destination country.
Coda Records has no control over these charges.
Please be aware that if you return your order for a refund we will not refund any customs charges.If you refuse pay any customs charges due and therefore do not accept delivery of your order, a refund will only be processed once we have received your returned order, and it arrives in the same condition it was sent in.
For further information on duties and taxes charges, please contact your local customs office.
We thank you for all your patience and understanding.
The Coda Team.